Terms of Service

This website is operated by Giwynn. Throughout the site, the terms “we”, “us”, and “our” refer to Giwynn. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or jurisdiction. You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws.

We reserve the right to refuse service to anyone for any reason at any time.

Products & Services

We specialize in wedding dresses, bridesmaid dresses, event dresses, and elegant dresses. Product descriptions, images, and pricing are provided as accurately as possible. However, due to the handcrafted and made-to-order nature of our products, slight variations may occur and are not considered defects.

All products are subject to availability and may be discontinued or modified at any time without notice.

Pricing, Taxes & Payments

All prices displayed on our website are listed in USD.

  • Taxes are included in the product price where applicable.
  • No additional tax will be charged at checkout.
  • The total amount charged to the customer includes product price and shipping fees only.

Payments must be completed in full before an order is confirmed or processed. We currently accept payments via PayPal.

Order Cancellation

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

Orders may be canceled within 24 hours of purchase in accordance with our Cancellation Policy. After this period, orders may no longer be eligible for cancellation or refund.

Shipping & Delivery

Orders are produced and shipped from Vietnam. Delivery times provided are estimates only and may vary due to production timelines, international shipping, customs clearance, or carrier delays.

We are not responsible for delays caused by circumstances beyond our control.

Returns, Exchanges & Refunds

All returns, exchanges, and refunds are subject to our Return & Exchange Policy, and Refund Policy. Please review these policies carefully before making a purchase.

Intellectual Property

All content on this website, including text, images, designs, logos, and graphics, is the property of Giwynn and may not be used, reproduced, or distributed without our prior written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.

Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Any changes will be posted on this page and take effect immediately upon publication.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: support@giwynn.com

Address: 

Support Hours: Mon - Fri, 9:00 AM - 5:00 PM (EST)

Our team typically responds within 12-24 business hours.