Payment Information

1. Available Payment Option

Our store currently accepts PayPal as the primary payment method. We choose PayPal to provide a secure, widely trusted, and convenient checkout experience for our international customers, especially for orders shipped from Vietnam to the United States.

All orders must be paid in full before they can be confirmed, processed, or scheduled for production.

2. Why We Use PayPal

PayPal is one of the most trusted global payment platforms and offers multiple layers of protection for customers. By using PayPal, we are able to:

  • Process payments securely without storing sensitive financial information
  • Offer payment flexibility through PayPal balance, credit cards, or debit cards
  • Help ensure fair resolution in case of eligible payment disputes

Using PayPal helps protect both the customer and our store throughout the payment process.

3. Payment Confirmation

Once payment is successfully completed, a payment confirmation will be sent to the email address provided at checkout. Orders are only considered confirmed after payment has been received and verified. If payment is incomplete or pending, order processing may be delayed.

4. Security & Privacy

We take payment security and customer privacy seriously. Our website does not collect or store credit card details. All payment transactions are handled directly through PayPal’s secure system, which uses industry-standard encryption and fraud protection measures to safeguard your information.

5. Payment Issues & Support

If you experience any issues during checkout or payment processing, we recommend:

  • Checking your PayPal account or payment method
  • Ensuring billing information matches your PayPal details

If the issue persists, please contact PayPal support directly or reach out to our customer service team with your order details so we can assist where possible.

Contact Us

If you have any questions regarding payment information, please contact us:

Email: support@giwynn.com

Address: 

Support Hours: Mon - Fri, 9:00 AM - 5:00 PM (EST)

Our team typically responds within 12-24 business hours.