Privacy Policy
This Privacy Policy describes how Giwynn (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
1. Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
When you make a purchase or attempt to make a purchase, we collect personal information including your name, billing address, shipping address, payment information, email address, and phone number.
We refer to this information as “Personal Information.”
2. How We Use Your Personal Information
We use the Personal Information we collect to:
- Process and fulfill your orders
- Communicate with you regarding your order
- Provide customer support
- Screen orders for potential risk or fraud
- Improve and optimize our website and services
With your consent, we may also use your information to provide you with marketing or promotional communications.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your information as described above. For example:
- We use Shopify to power our online store
- We use PayPal and other payment processors to securely process payments
- We may use shipping and logistics partners to deliver your orders
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
4. Behavioral Advertising
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
5. Your Rights (U.S. Residents)
If you are a resident of the United States, you have the right to:
- Access the personal information we hold about you
- Request corrections, updates, or deletion of your personal information
To exercise these rights, please contact us using the information below.
6. Data Retention
When you place an order through our website, we will maintain your Personal Information for our records unless and until you ask us to delete this information.
7. Cookies
Our website uses cookies to enhance your browsing experience and improve site functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.
Contact Us
For more information about our privacy practices or if you have questions, please contact us at:
Email: support@giwynn.com
Address:
Support Hours: Mon - Fri, 9:00 AM - 5:00 PM (EST)
Our team typically responds within 12-24 business hours.