Effective Date: October 07, 2025
This policy explains what Cookies are and how Giwynn (referred to as “We” or “Our”) uses them. Please read this Policy in conjunction with our Privacy Policy to fully understand how we handle your personal information.
1. What Are Cookies?
Cookies are small text files stored on your computer, tablet, or mobile phone by your web browser when you visit a website. Cookies allow the website to remember your actions and preferences over time (such as login information, language, or items in your shopping cart).
We use first-party cookies (set by us) and third-party cookies (set by our service providers, like Google Analytics and Hotjar).
2. Types of Cookies We Use and Their Purpose
We use the following types of cookies for the purposes outlined in our Privacy Policy:
| Cookie Category | Purpose of Use | Details and Examples |
| Strictly Necessary | Essential for core website functionality, such as managing login sessions, enabling the shopping cart, and processing secure transactions. These cookies cannot be disabled as the site cannot function without them. | Session cookies for cart function; Security cookies. |
| Analytical/Performance | Helps us collect information about how customers use the website (e.g., most visited pages, time spent on pages). This allows us to measure and improve site performance. | Google Analytics, Hotjar. |
| Functionality | Helps remember your choices (e.g., user name, region, language preference) to provide a more convenient and personalized experience during your visit. | Remembering user preferences or chat widget status. |
| Targeting/Advertising | Used to deliver advertisements relevant to your interests, based on your browsing behavior both on our site and other sites you visit. | Cookies set by advertising platforms (e.g., Google Ads, Meta). |
3. Third-Party Cookies and Specific Tools
We rely on third-party service providers to enhance our operational and analytical capabilities. These third parties may set cookies on your device to perform their services:
- Google Analytics: Collects anonymous data on how visitors use our site for traffic analysis and reporting.
- Hotjar: Collects behavior data on user interaction with the site, including heatmaps (where you click) and session recordings (how you scroll and move). This helps us understand user experience and optimize page layouts.
- Advertising Platforms: Used to track campaign effectiveness and display targeted ads.
- Payment Gateways: Necessary cookies used by payment partners to secure transactions.
4. Your Choices and How to Manage Cookies
You have the right to control the use of your cookies:
A. Cookie Consent Tool
When you first visit our website, you will see a banner or pop-up that allows you to accept or reject different categories of cookies (excluding strictly necessary cookies). You can change your preferences at any time through the cookie settings available on our website.
B. Your Browser Settings
You can adjust the settings of the web browser you are using (e.g., Chrome, Safari, Firefox) to refuse all or some cookies. However, if you choose to fully disable cookies, please be aware that some features and areas of our website may not function correctly (e.g., you may not be able to complete a purchase).
These settings are typically found in your browser’s “Options,” “Privacy,” or “Settings” menu.
5. Contact
If you have any questions about this Cookie Policy, please contact us:
Support Email: sv@giwynn.com